Terms & Conditions

1. Introduction

Welcome to Noor By Shayan. By accessing our website, purchasing our products, or engaging with our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.

2. Use of Website

• You must be at least 18 years of age to make purchases.

• You agree not to misuse our website, products, or services in any unlawful or unauthorized manner.

• All content, images, and designs on this site are the property of Noor By Shayan and may not be copied or reproduced without permission.

3. Product Information & Availability

• All products are handmade and may vary slightly in color, texture, and scent.

• We reserve the right to modify or discontinue any product without prior notice.

• Product availability is subject to change based on stock and seasonality.

4. Pricing & Payments

• All prices are listed in INR and include applicable taxes unless stated otherwise.

• We accept payments via secure payment gateways including UPI, cards, and wallets.

• Discount codes must be applied at checkout and cannot be added retrospectively.

5. Shipping & Delivery

• Orders are typically processed within 1–3 business days.

• Delivery timelines may vary based on location and courier availability.

• Shipping is free on orders above the value specified on our site.

6. Refund & Cancellation

• Refunds are only applicable if a complaint is raised within 3 hours of delivery (see full Refund Policy).

• Orders once placed cannot be modified or cancelled once dispatched.

7. User Account & Data Privacy

• By creating an account, you agree to provide accurate and complete information.

• Your personal data is protected under our Privacy Policy and will never be sold.

• You are responsible for maintaining the confidentiality of your account credentials.

8. Intellectual Property

All brand names, logos, content, and product formulations belong solely to Noor By Shayan and are protected by copyright and trademark laws.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website and services constitutes acceptance of any revisions.

10. Contact Us

For any questions or concerns regarding these Terms & Conditions, please reach out to us:

• 📧 Email: hello@noorbyshayan.in

• 📞 WhatsApp: +91-7518202507

Thank you for choosing Noor By Shayan. Your trust in our handmade skincare means everything to us.